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Symcas is a Management Service Provider (MSP) specializing in exceptional Technology Advantages
for our Small to Medium Business (SMB) clients.
We provide success to our clients using technology by:
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Defining a premium Technology Advantage solution. With our knowledge and experience,
we can create a plan that works best to achieve the goals of our clients. In most
cases we can create a small live scenario demonstration so our clients can touch and
feel the solution and know for sure if it will work for them without any major commitment.
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Implementation of that Technology Advantage. Symcas keeps its clients out of the technology
business. Symcas will implement the complete system, from signoff on the initiation, to
signoff on the acceptance. Clients work only with Symcas so that they [the clients] can
concentrate on their business and not on intermediate vendor issues.
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Customization of that Technology Advantage. Symcas can integrate different applications,
different databases, and even in some cases, different hardware platforms. The result is that
our clients have what they need for success.
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Continued Support to maintain that Technology Advantage. Symcas lives with our solutions and
continues to support our clients over the years. It is our continued client success that makes
Symcas a success.
We can provide success because:
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Major Vendors recognize and support us and are always sharing important knowledge and training
on their hardware and software not shared with most other firms.
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Major Organizations have us as members, which mean we get first hand knowledge of what is
important to our clients now and in the future. What legal policy issues will the technology
have to address. Security and functional issues, such as what are acceptable industry
procedures. Questions most of our clients don’t ask but we need to comply with.
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Major Certifications are important. These certifications provide insight to us of how well
we understand our technology and are our clients getting the most out of their technology?
Our emphasis is on the success of our clients, not on the selling of technology.
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Major Experiences are important. What works for a client cannot be determined by marketing
material or manuals. The technology MUST match the client. Some clients prefer the most
simplistic solutions and will develop their own work-a-rounds for the crucial issues. Other
clients prefer that the technology bends itself around their own specific procedures.
Clients trying to solve the same problem may have different solutions.
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Major Research is something that Symcas has invested in substantially. We look into most
issues that SMB businesses have and have determined which software applications we feel
best serves our clients based upon cost, expandability, support, etc. We have to live
with our solutions, so our emphasis is in the long run. In some cases, we have written
our own applications so that our clients will have the best advantage using their technology.
We can provide success because of our research where we have looked at our client needs, investigated
the best strategies that keep costs at a minimum yet with incredible capability and the experience we
have acquired from our past successes. Our research and experience have proven that there are four(4)
major core elements crucial to the success of efficient technology usage and that there are three(3)
major strategies with implementation variations of each that have been extremely successful for our
clients.
The major core elements are:
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Server Consolidation which allows a company to reduce its hardware costs about 80%, its
network traffic about 80% and maintenance costs about 80%.
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Server Base Computing allows a client to keep its software license cost to a minimum,
lowers desktop hardware and definitely lowers software upgrades costs.
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Microsoft SMB BackOffice Support which allows a client to get exceptional pricing on
Microsoft BackOffice products.
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Symcas BOSS Support which puts it altogether with additional software that keeps your
system manageable and productive.
Actual client requirements will define the best solution but the strategies can be generalized best
by the approximate number of users:
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Small SMB strategy [Approximately 3-5 users]
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Medium SMB strategy [Approximately 5-20 users]
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Large SMB Strategy [Approximately 20+ users]
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